Refunds/Cancellation Policy

At Metabolic Company (Health Passionates Private Limited), we strive to provide the highest quality health supplements to our customers. Please read our Refunds/Cancellation Policy carefully to understand your rights and obligations regarding refunds and cancellations.


Refunds:


  1. Refund Eligibility

    • Refunds are provided under specific conditions, such as:
      • The product received is damaged or defective.
      • There was an error in the order received.
    • To be eligible for a refund, customers must contact us within 7 days of receiving the product.
  2. Refund Process

    • To request a refund, please email us at contact@metabolic.company with your order details and the reason for the refund request.
    • Once your refund request is received and approved, we will process the refund within 5-7 working days. The refunded amount will be credited to your original method of payment.

Cancellations:


  1. Order Cancellation
    • Orders can be cancelled within 24 hours of placing the order. To cancel your order, please email us at contact@metabolic.company with your order details.
    • If the order is cancelled within the allowed time frame, a full refund will be processed and credited to your original method of payment within 5-7 working days.

Returns:


  1. Return Policy
    • We do not accept returns for our health supplements. All sales are final.

Contact Us:


If you have any questions or need further assistance, please contact our customer service team at contact@metabolic.company. We are here to help you with any issues or concerns you may have.

Health Passionates Private Limited

 

Plot No-22 , UG-Floor, Assotech Business Cresterra , Sector-135 , Noida , 201301 , Uttar Pradesh

 

Need Help

+91-9205674774 

+91 (0120) 6262300

+91 (0120) 3563505

Monday – Friday : 9:00 AM – 5:00 PM

contact@metabolic.company

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