At Metabolic Company (Health Passionates Private Limited), we strive to provide the highest quality health supplements to our customers. Please read our Refunds/Cancellation Policy carefully to understand your rights and obligations regarding refunds and cancellations.

Refunds:

1. Refund Eligibility

   • Refunds are provided under specific conditions, such as:
     • The product received is damaged or defective.
     • There was an error in the order received.
   • To be eligible for a refund, customers must contact us within 7 days of receiving the product.

2. Refund Process

   • To request a refund, please email us at contact@metabolic.company with your order details and the reason for the refund request.
   • Once your refund request is received and approved, we will process the refund within 5-7 working days. The refunded amount will be credited to your original method of payment.

Cancellations:

1. Order Cancellation
   • Orders can be cancelled within 24 hours of placing the order. To cancel your order, please email us at contact@metabolic.company with your order details.
   • If the order is cancelled within the allowed time frame, a full refund will be processed and credited to your original method of payment within 5-7 working days.

Returns:

1. Return Policy
   • We do not accept returns for our health supplements. All sales are final.

Contact Us:

If you have any questions or need further assistance, please contact our customer service team at contact@metabolic.company. We are here to help you with any issues or concerns you may have.